Dispute Resolution Policy

1. Commitment to Resolution

Keka Enterprise Inc. is committed to addressing concerns professionally and in good faith. Clients are encouraged to contact the company directly to resolve questions related to services, billing, scheduling, or project matters.

2. Initial Contact

Clients should first submit concerns in writing through the contact information provided on this website. Please include sufficient detail regarding the issue, transaction, or service concern.

3. Review Process

Keka Enterprise Inc. will review submitted concerns and may request additional information in order to evaluate the matter fairly and accurately.

4. Chargebacks & Payment Disputes

Clients agree to attempt direct resolution prior to initiating chargebacks or third-party payment disputes whenever reasonably possible.

5. Service Limitations

Keka Enterprise Inc. does not guarantee specific business, financial, operational, or contractual outcomes. Disagreements regarding outcomes do not automatically qualify as service failure or grounds for reversal of completed services.

6. Policy Updates

Keka Enterprise Inc. reserves the right to update this policy at any time without prior notice.